Terms & Conditions
Last updated: January 15, 2026
These Terms and Conditions govern access to and use of the website trustnexio.com, operated by Trustnexio Ltd. By accessing and using this site, you agree to be bound by these terms. If you do not agree with any of them, please do not use our website.
1. Nature of the Service
Trustnexio.com is an educational content platform focused on personal and family finance in the Colombian context. All published content — including articles, guides, interactive tools, and downloadable resources — serves an exclusively informational and educational purpose. This site does NOT constitute a regulated financial entity, and the content should NOT be construed as personalized financial, investment, tax, or legal advice.
2. Financial Disclaimer
The information provided on trustnexio.com is based on sources we consider reliable and on Colombian financial legislation in effect at the time of publication. However, we do not guarantee the accuracy, completeness, or currency of such information. Financial decisions you make based on our content are at your sole responsibility. We strongly recommend consulting with a certified financial advisor before making significant financial decisions.
3. Intellectual Property
All website content, including but not limited to text, graphics, logos, icons, images, design, data compilations, and software, is the property of Trustnexio Ltd. or its content providers and is protected by international intellectual property laws. Reproduction, distribution, modification, or commercial use of any content without prior written authorization from Trustnexio Ltd. is prohibited.
4. Acceptable Use
You agree to use the website solely for personal and educational purposes. The following is expressly prohibited: (a) using the site for unauthorized commercial purposes; (b) attempting to access restricted areas of the site or its systems; (c) introducing viruses, trojans, or other harmful programs; (d) collecting information from other users without their consent; (e) using the site in a manner that could damage, disable, or impair its operation.
5. Forms and Communications
By submitting information through our contact forms, you declare that the information provided is truthful and that you consent to the processing of your personal data in accordance with our Privacy Policy. We reserve the right not to respond to communications that contain inappropriate language, unsolicited commercial requests, or content unrelated to the educational purpose of the site.
6. Links to Third-Party Sites
Our site may contain links to third-party websites, including Colombian financial institutions, government entities (such as the Financial Superintendency of Colombia, DANE, or Colpensiones), and other educational resources. These links are provided solely for your convenience and information. Trustnexio does not control, endorse, or assume responsibility for the content, privacy policies, or practices of third-party websites.
7. Limitation of Liability
To the maximum extent permitted by applicable law, Trustnexio Ltd., its directors, employees, and collaborators shall not be liable for direct, indirect, incidental, special, consequential, or punitive damages resulting from: (a) the use or inability to use the website; (b) any financial decisions made based on the site's content; (c) errors, inaccuracies, or omissions in the content; (d) service interruptions or technical problems.
8. Indemnification
You agree to indemnify and hold harmless Trustnexio Ltd. and its representatives against any claim, demand, loss, damage, or expense (including reasonable legal fees) arising from your use of the website, your violation of these Terms, or your infringement of third-party rights.
9. Applicable Law and Jurisdiction
These Terms and Conditions are governed by the laws of Malaysia. Any dispute arising from these terms shall be submitted to the exclusive jurisdiction of the competent courts of Kuala Lumpur, Wilayah Persekutuan, Malaysia.
10. Modifications
Trustnexio Ltd. reserves the right to modify these Terms and Conditions at any time. Modifications will take effect from their publication on the website. Continued use of the site after the publication of changes constitutes acceptance thereof. We recommend reviewing these terms periodically.
11. Severability
If any provision of these Terms is deemed invalid or unenforceable by a competent court, the remaining provisions shall continue in full force and effect.
12. Contact
For inquiries about these Terms and Conditions, you can contact us at: Trustnexio Ltd., Level 15, Menara CIMB, Jalan Stesen Sentral 2, Kuala Lumpur Sentral, 50470 Kuala Lumpur, Malaysia. Email: info@trustnexio.com.